Subject: Feedback and Suggestions for Jasper's Food
Dear Customer Service Team,
I hope this message finds you well. I wanted to take a moment to express my appreciation for your exceptional service. The prompt delivery, especially when I'm traveling out of state, is truly commendable. Jasper, my dog, loves the food, and it has been instrumental in managing his stomach issues.
Additionally, the treats included with our order are always a delightful bonus. However, I would like to suggest a small improvement. If the food bags could have a zip lock feature, it would help keep the food fresh for longer. Jasper seems to notice a difference in freshness between the last scoop from an old bag and the first from a new one.
Thank you for your attention to this matter and for your continued excellent service.
Warm regards,
Susan Laninga